Privacy policy

Last updated: 30 July 2026

At Snobby, we believe transparency should apply to every part of our business — not just what's inside our cans. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the choices you have when you visit our website or purchase our products.

We are committed to protecting your privacy and handling your personal information responsibly in accordance with UK data protection laws.

Who We Are

This website is operated by Snobby Beverages Ltd ("Snobby", "we", "our" or "us"), a company registered in England and Wales.

Company number: 16547322

VAT number: GB515042530

Registered Address
124 City Road
London
EC1V 2NX
United Kingdom

Email: hello@drinksnobby.com

Snobby Beverages Ltd is the data controller responsible for the personal information collected through this website.

What Information We Collect

Depending on how you interact with us, we may collect:

Information you provide

  • Name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Order information
  • Messages or enquiries you send us
  • Newsletter subscription details

Information collected automatically

When you visit our website, we may collect information such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on our website
  • Referring website
  • General location, such as country or region

This information helps us improve our website and understand how customers use it.

Payment Information

Payments are processed securely by trusted third-party payment providers. We do not store or have access to your full payment card details.

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Deliver products to you
  • Respond to enquiries
  • Provide customer support
  • Send order confirmations and delivery updates
  • Improve our website and customer experience
  • Prevent fraud and protect our business
  • Meet our legal and regulatory obligations
  • Send marketing communications where you have chosen to receive them

We only use your information where we have a lawful reason to do so.

Marketing

If you choose to hear from us, we may occasionally send you:

  • Product launches
  • Promotions
  • News
  • Competitions
  • Recipes
  • Brand updates

You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

We will never sell your personal information to third parties for their own marketing.

Cookies

Like most websites, we use cookies and similar technologies to improve your browsing experience. These include:

Essential Cookies

These are required for our website to function correctly, including shopping basket functionality, security and checkout. These are always active.

Analytics Cookies

These help us understand how visitors use our website so we can improve its performance.

Marketing Cookies

These help us measure the effectiveness of our advertising and may be used to show you more relevant content.

Non-essential cookies, including analytics and marketing cookies, are only set with your consent. When you first visit our website, you can accept or decline these through our cookie consent banner, and you can change your preferences at any time using the banner or your browser settings.

Please note that some parts of the website may not function correctly if essential cookies are disabled.

Sharing Your Information

We only share your personal information where necessary to operate our business. This may include trusted third parties who help us:

  • Process payments — such as Shopify Payments and other providers offered at checkout
  • Deliver orders — our storage or fulfilment provider and couriers such as Royal Mail and FedEx
  • Host and maintain our website — Shopify, which powers our online store and checkout
  • Send marketing communications — such as Klaviyo, where you have subscribed
  • Analyse website performance and advertising — such as Google Analytics, Meta and TikTok, where you have accepted the relevant cookies
  • Sell through marketplaces — where you purchase from us via Amazon, that purchase is also subject to Amazon's own privacy policy
  • Provide customer support
  • Meet legal or regulatory obligations

All service providers are required to protect your information and only use it for the services they provide to us.

We may also disclose information if required by law or if our business is sold, merged or reorganised.

Our Legal Basis for Processing

We only process your personal information where we have a lawful basis to do so under UK data protection law. Depending on how you interact with us, this may include:

  • Contract — to process and deliver your orders, manage your account and provide customer support.
  • Legal obligation — to comply with tax, accounting and other legal requirements.
  • Legitimate interests — to improve our website and services, understand how customers use our website, protect our business, prevent fraud and provide a better customer experience.
  • Consent — where you have chosen to receive marketing communications or accepted optional cookies. You may withdraw your consent at any time.

Where we rely on legitimate interests, we consider and balance those interests against your rights and freedoms.

How Long We Keep Your Information

We only keep your personal information for as long as necessary for the purposes described in this Privacy Policy, including meeting our legal, accounting and tax obligations.

  • Order and transaction records: retained for up to six years where required for UK tax and accounting purposes.
  • Marketing data: retained for as long as you remain subscribed to our communications, unless you ask us to delete it sooner or we no longer need it.
  • Website and analytics data: retained only for as long as needed to understand and improve website performance.

When your information is no longer required, we will securely delete or anonymise it.

International Transfers

Some of the trusted service providers we work with may process personal information outside the United Kingdom.

Where this happens, we take appropriate steps to ensure your information is protected in accordance with UK data protection law, including through recognised adequacy regulations or appropriate contractual safeguards where required.

Product Safety & Recalls

If we ever need to contact customers regarding an important product safety notice, withdrawal or product recall, we may use the contact information provided with your order to communicate directly with you.

We may do this where necessary to protect our customers, comply with our legal obligations or support our legitimate interests in maintaining product safety.

Your Rights

Under UK data protection law, you may have the right to:

  • Request access to the personal information we hold about you.
  • Ask us to correct inaccurate or incomplete information.
  • Request that we delete your personal information where applicable.
  • Ask us to restrict how we use your information in certain circumstances.
  • Object to certain types of processing, including direct marketing.
  • Request a copy of certain information in a portable format where applicable.
  • Withdraw your consent at any time where processing is based on consent.

These rights are subject to certain legal conditions and exceptions. We may ask you to verify your identity before responding to a request.

To exercise any of these rights, please email hello@drinksnobby.com. We will normally respond within one month, as required by law.

If you are not satisfied with how we have handled your personal information, you have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent data protection authority. Further information is available from the ICO website: https://ico.org.uk/

We would appreciate the opportunity to address your concerns first, so please feel free to contact us before making a complaint.

Keeping Your Information Secure

We take the security of your personal information seriously and use appropriate technical and organisational measures to help protect it against unauthorised access, accidental loss, misuse, alteration or disclosure.

Payments are processed by trusted third-party payment providers, and we do not store your full payment card details ourselves.

However, no website, electronic storage system or internet transmission can be guaranteed to be completely secure.

Children's Privacy

Our website and products are not directed at children, and we do not knowingly collect personal information from children under the age of 16.

If you believe a child has provided us with personal information, please contact us and we will investigate and, where appropriate, delete the information.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, our services, the way we process personal information or applicable legal requirements.

Any updates will be published on this page with a revised Last Updated date. Where required by law, we will take appropriate steps to notify you of significant changes.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights or have concerns about how we handle your personal information, please contact us:

Snobby Beverages Ltd
124 City Road
London
EC1V 2NX
United Kingdom

Company number: 16547322
VAT number: GB515042530
Email: hello@drinksnobby.com